Frequently Asked Questions

Tivic Health®

Tivic Health Systems Inc (Tivic Health®) is a bioelectronic health-tech company dedicated to harnessing the science of neuromodulation for therapeutic benefit.
Tivic Health® was founded in 2016 by Jennifer Ernst and John Claude. Jennifer is a consummate hi-tech business developer with a history of developing markets from new technologies. During her 20 years at Xerox PARC, she held various go-to-market roles. At Thin Film Electronics, she launched and marketed multiple award-winning products. Jennifer earned her MBA from Santa Clara University. John Claude is a 30-year biomedical engineer and inventor of ClearUP® Sinus Pain Relief. He has been behind numerous life-altering medical device innovations.
Currently, Tivic Health® has ClearUP® Sinus Pain Relief (ClearUP®). ClearUP® uses microcurrent technology in a novel new way for the temporary relief of sinus pain caused by allergic rhinitis.
In addition to addressing sinus pain, we’re also exploring the impact of microcurrent for other indications. Future research may address additional diseases and conditions for people through easy-to-use, at-home products.
According to the American College of Allergy, Asthma and Immunology, there are 40-60 million Americans with some form of allergic rhinitis.

ClearUP® Sinus Pain Relief

ClearUP is for adults 18+ years old. ClearUP Sinus Pain Relief is to be used for the temporary relief of sinus pain associated with Allergic Rhinitis. However, it should not be used if you have an active implanted metallic device, pacemaker, are pregnant or have any abnormal neurological symptoms. (It should not be used to treat polyps, infections, or inflamed turbinates. Individual results will vary according to one’s symptoms, severity and history.)
ClearUP® Sinus Pain Relief (ClearUP®) is a new, non-invasive treatment to temporarily relieve allergy-related sinus pain. ClearUP is also an effective treatment for temporary relief of moderate to severe congestion, without medication.ClearUP® is a simple, and chemical-free handheld medical device that delivers targeted microcurrent waveforms (low-current electrical stimulation) to the trigeminal nerve.
ClearUP® Sinus Pain Relief uses gentle microcurrent to stimulate the nerves underlying the cheek, nose and brow bone. The device detects the optimal treatment points and emits microcurrent waveforms demonstrated to relieve sinus pain.
ClearUP® Sinus Pain Relief (ClearUP®) works by gliding the device along the outer sinus passages at the designated areas along your cheek, nose and brow bone. To use ClearUP®, first turn the device on and select the intensity level you desire. Next, guide the ClearUP® tip along your cheek, nose and under the brow bone. Stop when the device vibrates, indicating it has identified a treatment point. The device then transmits microcurrent to this point. After seven seconds ClearUP® will stop vibrating, prompting you to resume gliding it along the designated areas. Continue this process around the cheek, nose and brow bone on both sides of the face for five minutes.
Yes, ClearUP® Sinus Pain Relief is a Class II device with FDA clearance for over-the-counter purchase.
Research revealed that a single 5-minute treatment lasts up to 6 hours. Users report reduction in both severity and frequency of symptom occurrence with regular use.
ClearUP® Sinus Pain Relief is now available for purchase online via the Tivichealth.com site, Amazon, BestBuy.com, Walgreens.com, FSA/HSA stores. Sign up for our mailing list to hear about discounts and news firsthand.
Please read our 60-day guarantee and warranty policy here.
Microcurrent is a low-current electrical stimulation about 1/1000 the level of traditional TENS therapy.
Yes, ClearUP® passed all required safety testing. Users should follow all instructions to ensure safety.
Microcurrent has been used for decades by health care providers in implantable devices such as deep brain stimulators, pacemakers, and spinal cord stimulators. ClearUP® Sinus Pain Relief is the first treatment to use microcurrent to relieve sinus pain and congestion.
Use as needed, up to 4 times a day.
Treatment is quick and easy. Each treatment with ClearUP® Sinus Pain Relief takes approximately five minutes to complete.
ClearUP® Sinus Pain Relief (ClearUP®) is an easy to use, small, portable device. ClearUP® has a simple design with one button to control both the ON and OFF function as well as three intensity levels. The unit guides the user to the optimal points of treatment.
Sinus pain is a symptom that is frustrating for sinus sufferers and physicians alike because there are no good treatments and the source of pain is not fully understood. Available treatments for sinus congestion and inflammation do not directly impact pain for most sufferers. ClearUP® Sinus Pain Relief (ClearUP®) is different from other sinus treatments because it is specifically designed to treat sinus pain. ClearUP® empowers people to control their sinus pain symptoms effectively and directly, without the use of a pill or spray.
ClearUP® Sinus Pain Relief is powered by a lithium battery, which is rechargeable using the accompanying USB-C charger (Do not replace the battery).
ClearUP® Sinus Pain Relief (ClearUP®) is rechargeable. The unit should be charged prior to first use and as necessary thereafter. ClearUP® will be disabled while it is charging.
If ClearUP® Sinus Pain Relief needs to be charged, a light located on the front bottom of the device will blink slowly.
ClearUP® Sinus Pain Relief (ClearUP®) “is a high quality, durable medical device designed to be reusable. Between uses, disinfect ClearUP® with alcohol wipes to keep tip surface clean.
No. Unlike TENS units, ClearUP® Sinus Pain Relief (ClearUP®) is wireless and does not require extra electrode pad usage or purchases. ClearUP® does not require additional accessories.
ClearUP® retails for $149 USD.
ClearUP is FSA and HSA eligible. It is not covered by insurance at this time.
Email us at customerservice@tivichealth.com.

Clinical Trial

Yes, clinical trial results at a top-tier US science research center showed that overall, 3 out of 4 users achieved sinus pain relief and 82% preferred ClearUP to their current treatment.
A robust double-blinded, placebo-controlled clinical study was done with a top tier US sinus research center in Northern California. The successful results were presented during a podium presentation at the 2018 American Rhinologic Society (ARS) Annual Meeting in Oct 2018. The study’s paper won a Runner-up Award for Best Manuscript. Please visit our Research page to view additional studies published in 2019.
The successful results were presented during a podium presentation at the 2018 American Rhinologic Society (ARS) Annual Meeting in Oct 2018. The study’s paper won a Runner-up Award for Best Manuscript. Please visit our Research page to view additional studies published in 2019.

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