FAQs

Frequently Asked Questions

ClearUP Sinus Pain and Congestion Relief

According to the American College of Allergy, Asthma and Immunology, there are 40-60 million Americans with some form of allergic rhinitis.
Bioelectronic medicine is the convergence of biology and electrical engineering. The human body is an electrochemical system. Bioelectronic devices work by modulating the electrical activity in peripheral and central nerves in order to mitigate both symptoms and underlying causes of disease.
Microcurrent is a low-current electrical stimulation about 1/1000 the level of traditional TENS therapy. Microcurrent has been used for decades by health care providers in implantable devices such as deep brain stimulators, pacemakers, and spinal cord stimulators. ClearUP® Sinus Pain Relief is the first treatment to use microcurrent to relieve sinus pain and congestion.
ClearUP is a small handheld device, and a non-invasive and drug-free treatment that uses gentle microcurrent for temporary relief of sinus pain associated with Allergic Rhinitis. ClearUP is also to be used for the temporary relief of moderate to severe congestion. It is FDA-cleared and clinically proven.
ClearUP is for adults 18+ years old. ClearUP Sinus Pain Relief is to be used for the temporary relief of sinus pain associated with Allergic Rhinitis. ClearUP is also to be used for the temporary relief of moderate to severe congestion.
ClearUP uses gentle microcurrent to stimulate the nerves underlying the cheek, nose and brow bone. The device detects the optimal treatment points and emits microcurrent waveforms demonstrated to relieve sinus pain. ClearUP is designed to be reusable and it is also rechargeable.
ClearUP works by gliding the device along the outer sinus passages at the designated areas along your cheek, nose and brow bone. To use ClearUP, first turn the device on and select the intensity level you desire. Next, guide the ClearUP tip along your cheek, nose and under the brow bone. Stop when the device vibrates, indicating it has identified a treatment point. The device then transmits microcurrent to this point. After seven seconds ClearUP will stop vibrating, prompting you to resume gliding it along the designated areas. Continue this process around the cheek, nose and brow bone on both sides of the face for five minutes. Use as needed, up to 4 times a day.
Research revealed that a single 5-minute treatment lasts up to 6 hours. Users report reduction in both severity and frequency of symptom occurrence with regular use.
Yes, clinical trial results at a top-tier US science research center showed that overall, 3 out of 4 users achieved sinus pain relief and 82% preferred ClearUP to their current treatment.
ClearUP is a Class II medical device with FDA clearance for over-the-counter purchase.
A robust double-blinded, placebo-controlled clinical study was done with a top tier US sinus research center in Northern California. The successful results were presented during a podium presentation at the 2018 American Rhinologic Society (ARS) Annual Meeting in Oct 2018. The study’s paper won a Runner-up Award for Best Manuscript. Please visit our Research page to view additional studies published in 2019.
ClearUP is FDA-cleared and has passed all required safety testing. Users should follow all instructions to ensure safety.
ClearUP is powered by a lithium battery, which is rechargeable using the accompanying USB-C charger (Do not replace the battery).
Your ClearUP is rechargeable. The unit should be charged prior to first use and as necessary thereafter. ClearUP® will be disabled while it is charging.
If your ClearUP needs to be charged, a light located on the front bottom of the device will blink slowly.
Between uses, disinfect ClearUP with alcohol wipes to keep tip surface clean.
ClearUP is available for purchase online via the Tivichealth.com site, Amazon, Walmart.com, BestBuy.com, Walgreens.com, FSA/HSA stores. Sign up for our mailing list to hear about discounts and news firsthand.
Please read our 60-day guarantee and warranty policy here.
ClearUP is FSA and HSA eligible. It is not covered by insurance at this time.
Email us at customerservice@tivichealth.com.
We are exploring the impact of microcurrent for other indications. Future research may address additional diseases and conditions for people through easy-to-use, at-home products.

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